Tuesday, May 26, 2009

Hope your Memorial Day was great. Did you know that the birthplace of Memorial Day is Waterloo, New York (just about 30 minutes from the 1795 Acorn Inn)?

A quick observation: I recently quoted a price for a stay. When I confirmed the reservation, I confirmed it at a price slightly higher than quoted. The guest emailed me to bring it to my attention. Of course I honored the lower, wrong price. However, it's interesting to me that when I underscharge someone, it is never brought to my attention. I can't say that I would bring that to someone's attention if I were undercharged... all the time. But I have in the past.

Today the exterminator is coming to spray for bees and wasps and spiders...

Have a great day!

No comments:

Post a Comment