Hope your Memorial Day was great. Did you know that the birthplace of Memorial Day is Waterloo, New York (just about 30 minutes from the 1795 Acorn Inn)?
A quick observation: I recently quoted a price for a stay. When I confirmed the reservation, I confirmed it at a price slightly higher than quoted. The guest emailed me to bring it to my attention. Of course I honored the lower, wrong price. However, it's interesting to me that when I underscharge someone, it is never brought to my attention. I can't say that I would bring that to someone's attention if I were undercharged... all the time. But I have in the past.
Today the exterminator is coming to spray for bees and wasps and spiders...
Have a great day!
Tuesday, May 26, 2009
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